Three locations. Three agencies.

Hello AI's multi-location pricing starts at A$1,299 per month for your first practice, with every additional location receiving a 50 percent discount. All locations are consolidated under a single invoice, eliminating the burden of managing separate vendor payments across your group.

The discount applies regardless of how many locations you add. Each location activates only the modules it needs:

• Full suite — AI receptionist, marketing engine, and attribution dashboard for established locations driving active patient acquisition
• Starter configuration — just the receptionist and dashboard for newer locations not yet ready for campaigns
• Custom mix — any combination of modules, adjustable month to month without penalty

Volume pricing also covers ad spend management fees, so larger groups benefit from consolidated media buying without the fragmented costs of multiple agencies.

For groups considering five or more locations, we offer custom enterprise agreements with additional support tiers. Book a strategy call to discuss a tailored package for your group's specific structure and growth plans.

Yes. Side-by-side performance comparison across every location is a core capability of the Hello AI attribution dashboard. You can view cost per patient broken down by individual practice, campaign, keyword, channel, and time period — all in a single unified view.

With Hello AI, every location is measured using identical methodology. A new patient at Location A is counted the same way as a new patient at Location B. Cost per patient includes the same inputs — ad spend, platform fees, and management costs — across the board.

The dashboard lets you filter and compare with precision:

• By date range — track whether a location is improving or declining month over month
• By campaign type — identify which campaigns deserve increased budget
• By service category — compare acquisition costs for implants, ortho, general, and more
• By marketing channel — see which channels perform best at each location

For group operators managing three, five, or ten-plus practices, this standardised visibility transforms marketing from a cost centre into a measurable growth lever. Every decision is backed by real patient data, not agency interpretation.

Yes. Hello AI's campaign replication feature lets you take a high-performing campaign from one location and deploy it to any other practice in your group with local customisation applied automatically. This is one of the most powerful advantages of running multiple practices on a single platform.

When a campaign delivers strong cost-per-patient results at one location, you can replicate the full campaign structure in days rather than weeks. The marketing engine automatically adjusts:

• Geographic targeting — updated to the destination location's service area
• Practice details — name, address, and phone numbers swapped automatically
• Suburb references — landing page copy localised for the new area
• AHPRA compliance — every replicated campaign goes through the same compliance review as the original

You retain the ability to customise any element if a specific location has different service offerings or competitive dynamics.

This build-once-deploy-many approach dramatically reduces the time and cost of launching proven campaigns across your group while maintaining the local relevance that drives patient conversions. Your best-performing marketing strategies are never siloed in a single location — they become group-wide assets.

Yes. Hello AI applies a single, centralised AHPRA compliance framework across every campaign at every location in your group. This is critical for multi-location dental organisations where compliance risk multiplies with each practice — a single non-compliant advertisement can trigger regulatory scrutiny that affects your entire group.

The compliance framework is embedded directly into the marketing engine. Every piece of ad copy, landing page, and automated patient communication is reviewed against current AHPRA advertising guidelines before going live. This includes checking for:

• Testimonials presented as clinical endorsements
• Guaranteed treatment outcomes
• Before-and-after imagery used without appropriate context
• Comparative claims against other practitioners

When campaigns are replicated across locations, the compliance review applies to each localised version independently, ensuring automatic adjustments do not inadvertently introduce non-compliant language.

Your account manager provides quarterly compliance summaries showing the status of all active campaigns. If AHPRA guidelines change, Hello AI updates the framework centrally and all active campaigns across all locations are reviewed against the new requirements — removing the burden of monitoring regulatory changes yourself.

An AI dental receptionist in a multi-location dental group operates as a location-aware system, meaning it recognises which practice a patient is calling and responds with the correct practice name, address, services, and appointment availability for that specific location.

Each practice receives its own configured AI receptionist instance tailored with:

• Practice-specific knowledge — dentist names, treatment offerings, and operating hours
• Dedicated PMS connection — books directly into the correct instance of Dental4Windows, CorePractice, or Praktika
• Cross-location awareness — if a patient would be better served by another practice in your group with earlier availability or a specific specialist, the AI can suggest the alternative and handle the transfer

From a management perspective, all locations are visible within your centralised dashboard, so you can monitor call volumes, booking rates, and missed-call recovery across every practice without logging into separate systems.

This cross-location intelligence is unique to running a unified platform — something separate standalone tools at each practice could never achieve. Setup for each additional location typically takes two to three business days once PMS access is provided.

Yes. Location-level cost-per-patient reporting is one of the most valuable features of the Hello AI attribution dashboard for group operators. The dashboard calculates true cost per patient — not cost per lead or cost per click — for each individual practice, allowing you to compare acquisition efficiency with complete accuracy.

The cost-per-patient figure for each location includes all relevant inputs:

• Advertising spend across Google Ads and Meta
• Platform fees and associated management costs
• Confirmed appointments — only patients who actually attended, not inflated lead counts

You can filter this data by time period, campaign type, service category, or marketing channel. For example, you might discover that Location A acquires implant patients at A$180 each through Google Ads while Location B spends A$340 for the same patient type — an insight that immediately highlights where to reallocate budget or replicate a winning campaign.

This level of financial visibility is typically unavailable when each practice runs separate agencies, because no two agencies measure cost per patient identically. The unified methodology ensures that when you compare numbers, you are comparing genuine equivalents. Group operators can export these reports for board meetings or investor updates directly from the dashboard.

Yes. Every location in your group can have a fully independent AI receptionist configuration tailored to that specific practice's needs. No two dental practices operate identically, even within the same group.

Each location's AI receptionist is configured with its own:

• Practice name and greeting — customised branding for each location
• Operating hours — including unique after-hours behaviour per practice
• Service and treatment list — with location-specific qualifying questions
• Dentist names and specialisations — so the AI routes patients correctly
• PMS connection — linked to each location's appointment slots and scheduling rules
• Call handling rules — when the AI activates versus when calls go to the front desk

For example, a general family practice location might handle routine bookings, while an orthodontics-focused location asks different qualifying questions before booking consultations.

All configurations are managed centrally through your account manager — changes can typically be implemented within 24 to 48 hours. Despite independent configurations, all locations report into your centralised dashboard, giving you unified visibility without sacrificing local flexibility.

Transitioning a multi-location dental group to Hello AI is managed as a structured rollout, typically completed across four to six weeks depending on the number of practices and your current vendor arrangements. The process avoids any disruption to existing patient acquisition.

Here is how the transition works:

• Discovery phase: Your account manager audits your current setup across all locations — agency contracts, active campaigns, PMS systems, phone systems, and standalone tools
• Staged rollout: Your highest-priority location goes live first, allowing your team to become familiar with the dashboard and AI receptionist before expanding
• Parallel operation: Hello AI runs alongside your existing agencies so you can directly compare performance using identical metrics
• Location-by-location launch: Each subsequent location typically takes one to two weeks to fully configure and go live

Your account manager coordinates the entire process including vendor offboarding timelines, PMS connections, phone system configuration, and campaign migration.

The side-by-side comparison often accelerates the transition because the difference in reporting quality becomes immediately apparent. Book a demo to discuss a transition plan tailored to your group's specific structure.

Hello AI provides a flexible access model that supports both centralised oversight and location-level access through role-based permissions. As the group operator, you receive a master login that displays all locations in a single unified centralised dashboard.

The permission system supports multiple access levels:

• Group owner: Full visibility across all locations — aggregate performance, side-by-side comparisons, and campaign-level drill-downs for any practice
• Regional manager: Access spanning a subset of locations within their territory
• Practice manager: Scoped to show only their location's data — cost-per-patient metrics, call volumes, booking rates, and campaign performance without visibility into other practices

This is particularly important for groups where individual practice managers have performance-based incentives — they get the data they need without accessing commercially sensitive information from other locations.

You control who gets access and at what level. Permissions can be adjusted at any time through your account manager. All users access the same dashboard platform, ensuring a consistent experience. The dashboard updates in real time, so whether you are checking group performance at 7 am or a practice manager is reviewing their numbers at lunch, everyone sees current data.